General reserves the right to cancel orders, to change prices and to change product types being sold, without notice. Orders can be confirmed by phone.

Product delivery

All orders are processed the within 4 working days (most of the time sooner). If the product is not available or on stock, a service representative will be in contact with you and announce an estimated delivery time. All orders are delivered with and their delivery, transportation and insurance terms apply to the delivery. is thereby not responsible for damage during delivery. The buyer is responsible for damage during transportation from to the buyer. If a non-registered delivery is chosen the buyer is responsible for any and all delays in delivery.

Cancellation right / right to return and refund

The buyer has 14 days after delivery to return a damaged or faulty product, as long as the product has not been used. The return period starts when the product has been delived to the receiver. The invoice for the product has to be included in the return. Refund is made in full if the above conditions are met and after the product has been returned. Delivery charges are not refunded. Please contact for questions.


Please notice that the price on the internet can change without notice.

Duties and fees

Your order may be subject to VAT, import duties and/or taxes, due to the complexity of international laws we do not include those fees in orders. You are responsible for any local customs and duties on your order. We are required by law to disclose the full value of the package contents and cannot alter this value.


The seller holds all information from the buyer in relation to the purchase as confidential. Under no circumstances will information be handed to a third party.